Frequently Asked Questions


Q. I already pay for a website hosting. Can I keep this hosting for the new website?

A. We offer you the cost of the hosting for the time left of your current hosting contract. Your new website is hosted with us. But we discount from the cost of your new website, the cost of the current remaining hosting. In no case do you pay twice for the hosting. You only have to bear the cost of one hosting.


Q. What do I need to create and update my website?

A. You just need a browser. All the website content update is done from within a browser. There is no need to use an html editor program and no need of an FTP client to transfer files. A simple browser on a lightweight computer is enough to create and update the website.


Q. How many web pages can I have on my website?

A. You can have as many web pages as you want. You can create an unlimited number of web pages. You can also store the pages in directories. You can move the pages in the directories, preview the page content, hide the pages...


Q. How can I access the administration panel of my website?

A. The administration panel is accessible using your favorite browser.


Q. Can I have links on my web pages?

A. Yes. You can have as many links as you want on each of your web pages. Each link can point to another website or to a web page on your website. A link can also point to other documents stored on your website. For example, you can create a link to Google's website like Google. You can also have a link to an email address like Info


Q. What is the difference between an external link and an internal link?

A. An external link is a link pointing to another website or to a web page residing on another website. An internal link is a link pointing to a web page residing on your website.


Q. Can I have images on my web pages?

A. Yes. You can have as many images as you want on each of your web pages. You can place each image precisely where you want on the web page. Each image can also be used as a link.


Q. Can I have Flash presentations on my website?

A. Yes. You can have as many Flash presentations as you want. You can easily upload any Flash presentation and place it in the website model. You can also have a Flash intro.


Q. What is a Flash intro?

A. A Flash intro is a Flash presentation that is an introduction to the website. It is displayed before anything else in the website. It is often used to present an event or to display an ad. You can choose to display it in the website itself or in a popup window. You can choose to display it only once per visit so as not to annoy your visitors or on every visit. You can choose to display it during a limited period or for ever. You can also specify its size and background color.


Q. Can I have a www.domain.com domain name point to my website?

A. Yes. You can have the domain name of your choice.


Q. Are there any statistics on the visitors of my website ?

A. Yes. There are statistics on the number of visitors and on the number of visits. As a visitor can make several visits in a repeated fashion, an option lets you specify the time interval between two visits for a visitor. A visitor making two visits in a time frame lesser than the specified time interval will be counted only one visit. This yields more realistic statistics by not counting each request on the website as a visit.

The statistics display:

  • the number of visitors and visits for the current year
  • the number of visitors and visits for each month
  • the number of visitors and visits for each day of the current month

The statistics can also display:

  • the visits from the search engine robots
  • the visitors and visits per referrer
  • the visitors and visits per browser
  • the visitors and visits per operating system
  • the visitors and visits per weekday
  • the visitors and visits per hour
     

Q. Are there any statistics to measure the traffic coming from an ad, a banner or an external link residing on another website?

A. Yes. You can measure the incoming traffic from the websites that you are interested in. Simply specify the web address of each website for which you wish to have statistics. The statistics on the visitors and visits will be displayed for each of them. A graph will also indicate the percentage of visits for each of these websites.


Q. Do I get an email address with my account?

A. Yes. You can have email addresses. You can also have some or all of your email addresses redirected to existing email addresses. This allows you to offer an official email address, like info@mywebsite.com, and read its emails from your current private email address.


Q. Are there any backup of the website content?

A. Yes. The whole website content can be backed up. You can create a backup, download it onto your computer and keep it safe locally on your computer. In the unlikely event that a problem would occur on the server, you can quickly be back on line with your website backup.


Q. Is there any on line demonstration of the product?

A. Yes. You can go to the on-line demonstration page on our website at http://www.thalasoft.com Just click on "On-line demo" item in the left navigation bar and follow the directions.